Where are you located?
Manufacturing is in Burleigh and the showroom is located in Burleigh Heads on the Gold Coast.
Do you sell Australia-wide?
Transport arrangements are by the customer, this avoids third-party delivery detail mistakes. We recommend a carrier for local deliveries and a carrier for deliveries to New South Wales and Victoria.
How are the ottomans constructed?
Manufactured using a solid timber frame and heavy-duty foam.
What is the warranty period for ottomans?
5 years Structural.
Are the ottomans suitable for outdoor use?
No, even if they have outdoor fabric on them.
Do you have a range of fabrics that can be successfully spot cleaned?
Resisting stains and being easy to clean makes FibreGuard stand out from other stain repellent applications. Stains are easily removed using a clean cloth, water and sometimes soap, enabling cleaning without specialised solutions or chemical cleaners. Ask us which fabrics are available and easy to clean.
How long does an order take?
Standard ottomans, headboards, and cushions typically take 3 - 4 weeks. Some fabrics are imported and can 2 - 3 weeks therefore take approx. 6 weeks. If the fabric is in Australia, the order will take 3 - 4 weeks. At present storage ottomans will take 12 weeks.
What are your payment terms?
Direct Deposit, then the fabric and the ottoman will be ordered.
Can I change the fabric?
Our products can be made in any of the fabrics listed on the website. If you can't see a fabric you like, simply contact us with the details of your preferred fabric that you have found elsewhere and we will source the fabric for you.
What are your operating hours?
Our showroom in Burleigh has the opening times
Monday 10 - 4
Tuesday 10 - 4
Thursday 10 - 4
Friday 10 - 4
Saturday Appointment Only
1A 23 Township Drive
Do you upholster and/or manufacture furniture?
Unfortunately, we only supply ottomans, headboards, and cushions.